Shipping & Delivery Policy

Shipping Policy

At Margot & Hazel Jewelry, we aim to deliver your order as quickly and efficiently as possible. Below you will find all relevant information regarding our shipping process.

Processing Time

All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note: because we begin preparing your order shortly after it's placed, address or order changes can only be guaranteed within 30 minutes of placing your order. After this window, your order may already be in processing.

Shipping Time

Estimated delivery time is typically between 5–12 business days, depending on your location.
Please note that delivery times may vary due to factors such as high demand, holidays, or customs processing.

Shipping Origin

To offer you the best prices and unique products, orders are shipped directly from our international suppliers.

Shipping Costs

Shipping costs are calculated at checkout and depend on your location, order size, and selected shipping method.

Customs & Duties

In some cases, customs fees or import duties may apply. These charges are the responsibility of the customer and vary by country.

Delivery Responsibility

Once tracking shows that an order has been delivered, responsibility transfers to the customer.
Please ensure your shipping address is correct at checkout.
Any address changes must be requested within 30 minutes of placing your order.

Delays

While we do our best to meet estimated delivery times, we are not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.

Contact

If you have any questions about shipping or delivery, please contact us at:
info@margotandhazel.com

Margot & Hazel Jewelry